Privacy Policy

Last updated: June 2, 2026

Introduction

vivid-tern ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vivid-tern.com and use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Purchase our collections
  • Create an account
  • Contact us via email
  • Subscribe to our updates

This information may include your name, email address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you access links and product information
  • Communicate with you about our services
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors to complete transactions
  • Email service providers to deliver communications
  • Analytics providers to understand website usage
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request transfer of your information
  • Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 438 Wellington Street West, Suite 204, Toronto, ON M5V 1E3, Canada