Cookies Policy

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How We Use Cookies

vivid-tern uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

• Session cookies: Maintain your session as you navigate the site
• Security cookies: Authenticate users and prevent fraudulent use
• Cookie consent: Remember your cookie preferences

Duration: Session or up to 1 year

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. All information is aggregated and anonymous.

• Analytics cookies to understand user behavior
• Error tracking to identify and fix technical issues
• Performance monitoring to optimize load times

Duration: Up to 2 years

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features.

• Language preferences
• Region selection
• Form data retention

Duration: Up to 1 year

Third-Party Cookies

We may use services from third parties that set their own cookies:

Analytics Services

We use analytics tools to understand how visitors interact with our website. These services may set cookies to collect anonymous usage data.

Payment Processors

When you make a purchase, our payment processors may set cookies to securely process your transaction and prevent fraud.

Managing Cookies

Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

How to Manage Cookies in Common Browsers

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Our Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time using the cookie settings link in our footer.

Cookies We Use

Cookie Name	Purpose	Duration	Type
cookie_consent	Stores your cookie preferences	1 year	Essential
session_id	Maintains your session	Session	Essential
analytics_id	Anonymous usage tracking	2 years	Performance
user_preferences	Remembers your settings	6 months	Functionality

Impact of Disabling Cookies

If you disable cookies:

• Some features of the website may not function properly
• You may need to re-enter information more frequently
• Your preferences won't be remembered between visits
• We won't be able to improve our services based on usage data

Essential cookies cannot be disabled as they're required for basic website functionality.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you don't want to be tracked. We respect Do Not Track signals and will not track your activity when this setting is enabled.

Updates to This Policy

We may update this Cookies Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: [email protected]
Address: 438 Wellington Street West, Suite 204, Toronto, ON M5V 1E3, Canada